PLAIN LANGUAGE – HARNESS THE VALUE OF CLEAR COMMUNICATION
Effective communication lies at the heart of every successful interaction, whether personal or professional. It is what builds relationships, drives decisions, and goals are achieved. If it is so important, how can we ensure our written communication is always clear?
What to expect
In this webinar, plain language specialists Anne-Marie Chisnall and Penny Maxwell from Write Limited guide us through their tips to clearly communicate to any audience. Hosted by senior consultant Jacqui Haggland, this 45-minute discussion covers:
- How plain language can help you achieve the outcome you seek.
- The Plain Language Act 2022 and the requirements on government agencies.
- How to plan your writing to improve the structure.
- Tips for including plain language in all your writing – from emails to reports.
About the Experts
Jacqui Haggland is Allen + Clarke’s Practice Lead for our Policy and Regulatory Practice, and has extensive experience as a policy and regulation practitioner and project manager. Jacqui’s experience includes policy drafting and analysis, regulatory impact analysis, research, framework development, and programme support.
Anne-Marie Chisnall is Deputy Chief Executive and Head of Write Online. She is an insightful, dedicated leader and advocate for plain language. Anne-Marie guides and supports Write’s teams, ensuring projects maintain our high standards of quality and business impact — for clients and for Write internally.
Penny Maxwell is a consultant at Write who is passionate about empowering clients and bringing out the best in their learning. Penny has enjoyed working with adults for over 20 years to achieve their learning goals, teaching both English and Italian language, and she has also served migrant and refugee communities.
Downloadable Resource
In collaboration with Write, we have created a free downloadable resource to help you harness the value of clear communication.Coming up
RESTREAM + LIVE Q&A | Effective Stakeholder Engagement
Date: Wednesday 12 November 2025 | 12:10 p.m. NZDT | 10:10 a.m. AEDT
Engaging the right stakeholders at the right time is crucial for successful policy design and implementation. In this webinar, our experts will draw on their extensive experience in complex and sensitive contexts to share strategies for effective stakeholder engagement.
This webinar is ideal for people at all experience levels who engage with stakeholders in a policy, change, review, or evaluation setting.
