EFFECTIVE PUBLIC CONSULTATION – GET USEFUL FEEDBACK FROM THE COMMUNITY
Effective public consultation is critical to the success of our democracy. By engaging the public in the decision-making process, central and local governments promote transparency and foster trust with the public, resulting in more inclusive and effective policies.
In these resources, A+C senior consultant Steph James explores how to get the best written feedback from the public, including:
- Choosing the best consultation process.
- Some of the ways public consultation can go wrong.
- Ensuring the right questions get answered.
- Navigating the unexpected challenges that can arise during the process.
About the Experts
Steph James is a senior consultant with a background in law and science and a strong focus on sustainability. She has experience across a range of sectors in Australia and New Zealand, including health, gene technology, social development, environment, workers’ compensation, and Māori affairs. Steph has led a large number of complex consultation processes.
Downloadable Resource
A Complete Guide to Public Consultation
Get Steph's process and tips for effective public consultation, including how to ask the right questions.Second Downloadable Resource
Effective Public Consultation Slides
Download the slides from the sessionComing up
RESTREAM + LIVE Q+A | Policy at Pace
Date: Thursday 1 May 2025 | 12:10-12:55 p.m. NZT | 10:10-10:55 a.m. AEST
Learn from our panellists as they explore creating policy through the perspective of pace – covering planning and strategy, the importance of consultation, reporting to stakeholders, and working to statutory timeframes and other requirements.
