STRATEGIC PLANNING – OPTIMISING THE PLANNING PROCESS

About the Experts
Charlene Harvey is an innovative strategic thinker who is driven to make a difference. She brings 20 years of experience in the public sector, most recently as part of Inland Revenue’s Business Transformation Programme. She brings her experience in strategic planning, business model design and implementation, change management, and bringing customer centricity into a regulatory environment. Charlene enjoys building productive, trusted relationships to optimise and evolve how organisations operate.

Downloadable Resource
Allen + Clarke Guide to Strategic Planning
Get our expert tips to optimise your planning process, ensuring you deliver a great strategic plan.Coming up
WEBINAR | Survey Success Secrets: Responses + Answers + Insights
Date: Thursday 25 September 2025 | 12:10-12:55 p.m. NZST | 10:10-10:55 a.m. AEST
Months of planning and thousands spent, but what you get are dismal response rates, and survey questions that are of no help or are too complicated when you come to write them up. Sound familiar?
Whether you're running satisfaction surveys, evaluating the impact of your work, or gathering insights for complex policy consultations, the same fundamental mistakes typically keep organisations from getting information they can use.
Join Allen + Clarke's survey experts as they reveal the tips & tricks that transform data mud-puddles into decision-making goldmines. We'll share eight of our best tips to maximise response rates and give unambiguous insights for you to act on.
