PLAIN LANGUAGE – HARNESS THE VALUE OF CLEAR COMMUNICATION
Effective communication lies at the heart of every successful interaction, whether personal or professional. It is what builds relationships, drives decisions, and goals are achieved. If it is so important, how can we ensure our written communication is always clear?
What to expect
In this webinar, plain language specialists Anne-Marie Chisnall and Penny Maxwell from Write Limited guide us through their tips to clearly communicate to any audience. Hosted by senior consultant Jacqui Haggland, this 45-minute discussion covers:
- How plain language can help you achieve the outcome you seek.
- The Plain Language Act 2022 and the requirements on government agencies.
- How to plan your writing to improve the structure.
- Tips for including plain language in all your writing – from emails to reports.
About the Experts
Jacqui Haggland is Allen + Clarke’s Practice Lead for our Policy and Regulatory Practice, and has extensive experience as a policy and regulation practitioner and project manager. Jacqui’s experience includes policy drafting and analysis, regulatory impact analysis, research, framework development, and programme support.
Anne-Marie Chisnall is Deputy Chief Executive and Head of Write Online. She is an insightful, dedicated leader and advocate for plain language. Anne-Marie guides and supports Write’s teams, ensuring projects maintain our high standards of quality and business impact — for clients and for Write internally.
Penny Maxwell is a consultant at Write who is passionate about empowering clients and bringing out the best in their learning. Penny has enjoyed working with adults for over 20 years to achieve their learning goals, teaching both English and Italian language, and she has also served migrant and refugee communities.
Downloadable Resource
In collaboration with Write, we have created a free downloadable resource to help you harness the value of clear communication.Coming up
Restream + Live Q&A | Credible Evaluations: Balancing Resourcing and Accurate Insights
Date: Thursday 11 September 2025 | 12:10-12:55 p.m. NZST | 10:10-10:55 a.m. AEST
In an era where the competing priorities of understanding what drives policy, program, and service success—or lack thereof—and reduced evaluation resources prevail, how can you maintain the integrity and impact of your evaluations?
In this webinar, our evaluation veterans will discuss how to deliver 'the Toyota' of evaluations, as opposed to 'the Ferrari', by focusing on the fundamentals of credible evaluation within your context. They'll explore the delicate balance of making necessary compromises while avoiding detrimental ones, including strategies for scenarios where there simply isn’t enough capacity to deliver your evaluation work program.
