PLAIN LANGUAGE – HARNESS THE VALUE OF CLEAR COMMUNICATION
Effective communication lies at the heart of every successful interaction, whether personal or professional. It is what builds relationships, drives decisions, and goals are achieved. If it is so important, how can we ensure our written communication is always clear?
What to expect
In this webinar, plain language specialists Anne-Marie Chisnall and Penny Maxwell from Write Limited guide us through their tips to clearly communicate to any audience. Hosted by senior consultant Jacqui Haggland, this 45-minute discussion covers:
- How plain language can help you achieve the outcome you seek.
- The Plain Language Act 2022 and the requirements on government agencies.
- How to plan your writing to improve the structure.
- Tips for including plain language in all your writing – from emails to reports.
About the Experts
Jacqui Haggland is Allen + Clarke’s Practice Lead for our Policy and Regulatory Practice, and has extensive experience as a policy and regulation practitioner and project manager. Jacqui’s experience includes policy drafting and analysis, regulatory impact analysis, research, framework development, and programme support.
Anne-Marie Chisnall is Deputy Chief Executive and Head of Write Online. She is an insightful, dedicated leader and advocate for plain language. Anne-Marie guides and supports Write’s teams, ensuring projects maintain our high standards of quality and business impact — for clients and for Write internally.
Penny Maxwell is a consultant at Write who is passionate about empowering clients and bringing out the best in their learning. Penny has enjoyed working with adults for over 20 years to achieve their learning goals, teaching both English and Italian language, and she has also served migrant and refugee communities.
Downloadable Resource
In collaboration with Write, we have created a free downloadable resource to help you harness the value of clear communication.Coming up
WEBINAR | Survey Success Secrets: Responses + Answers + Insights
Date: Thursday 25 September 2025 | 12:10-12:55 p.m. NZST | 10:10-10:55 a.m. AEST
Months of planning and thousands spent, but what you get are dismal response rates, and survey questions that are of no help or are too complicated when you come to write them up. Sound familiar?
Whether you're running satisfaction surveys, evaluating the impact of your work, or gathering insights for complex policy consultations, the same fundamental mistakes typically keep organisations from getting information they can use.
Join Allen + Clarke's survey experts as they reveal the tips & tricks that transform data mud-puddles into decision-making goldmines. We'll share eight of our best tips to maximise response rates and give unambiguous insights for you to act on.
