STRATEGIC PLANNING – OPTIMISING THE PLANNING PROCESS

About the Experts
Charlene Harvey is an innovative strategic thinker who is driven to make a difference. She brings 20 years of experience in the public sector, most recently as part of Inland Revenue’s Business Transformation Programme. She brings her experience in strategic planning, business model design and implementation, change management, and bringing customer centricity into a regulatory environment. Charlene enjoys building productive, trusted relationships to optimise and evolve how organisations operate.

Downloadable Resource
Allen + Clarke Guide to Strategic Planning
Get our expert tips to optimise your planning process, ensuring you deliver a great strategic plan.Coming up
Restream + Live Q&A | Credible Evaluations: Balancing Resourcing and Accurate Insights
Date: Thursday 11 September 2025 | 12:10-12:55 p.m. NZST | 10:10-10:55 a.m. AEST
In an era where the competing priorities of understanding what drives policy, program, and service success—or lack thereof—and reduced evaluation resources prevail, how can you maintain the integrity and impact of your evaluations?
In this webinar, our evaluation veterans will discuss how to deliver 'the Toyota' of evaluations, as opposed to 'the Ferrari', by focusing on the fundamentals of credible evaluation within your context. They'll explore the delicate balance of making necessary compromises while avoiding detrimental ones, including strategies for scenarios where there simply isn’t enough capacity to deliver your evaluation work program.
