THE COURAGE TO CHANGE: TRANSFORM YOUR ORGANISATION WITH CONTINUOUS IMPROVEMENT
In today’s resource-constrained environment, organisations can’t afford to keep doing things the same way. Continuous improvement creates high-performing teams by optimising processes and empowering people to work smarter. This practical session shows you how to build, and contribute to, a culture that achieves more with existing resources.
What you’ll learn:
- Making the business case: Understanding the investment required and measurable benefits of continuous improvement
- Building momentum: Strategies to implement and sustain a culture of improvement across your organisation
- Putting customers first: Identifying and delivering improvements that enhance customer experience
- Avoiding common pitfalls: Real examples of common pitfalls and practical solutions to avoid them
- AI’s role: How AI can accelerate your improvement journey
Perfect for senior leaders, team managers and change champions who want to create lasting organisational change through continuous improvement practices.
About the Experts
Jeremy is a Senior Consultant with more than twenty years of experience across the public and private sectors. His expertise includes continuous improvement, change management, business process design and benefits management. Jeremy’s journey with continuous improvement began as a frontline operations manager in the private sector, where he achieved great results applying a continuous improvement approach. He subsequently become a CI specialist who has developed and delivered continuous improvement training and provided hands-on support to numerous teams across different organisations as they ran improvement initiatives.
Darcy Mellsop – Continuous Improvement Coach
Darcy is hell-bent on delivering results through building and unleashing continuous improvement capability within an organisation to improve processes, team capacity and culture, performance, and customer satisfaction. Connect with Darcy on LinkedIn.
Downloadable Resource
Slides - The Courage to Change
Get the slides from the discussion, including Darcy and Jeremy's key takeawaysSecond Downloadable Resource
The Courage to Change resource guide
Get all the crucial information on continuous improvementComing up
WEBINAR | AI Toolkit: Creating 4 Personalised AI Tools
Date: Thursday 30 October 2025 | 12:10 p.m. NZDT | 10:10 a.m. AEDT
You’ve watched Getting Started with AI and have been practising the core principles, but you’re still wrestling with over-enthusiastic generic responses, time-consuming prompt writing, and concerns about data security. There’s a better way.
This action-packed session shows you how to build four personalised AI tools that will completely transform your AI experience. Just like our Getting Started session, we won’t bore you with theory – we’ll cut straight to showing you exactly how to set these tools up so you can become truly AI-assisted at home or at work.
